Team Peregrine will enhance the Ask VA platform’s frontend and backend systems, improving Veteran and agent user experience, integrating with VA’s digital support ecosystem, and supporting enterprise-wide CRM capabilities.
“A fragmented experience is one of the toughest barriers Veterans have in accessing the benefits they’ve earned. Team Peregrine will help VA make a huge leap forward in unifying the Ask VA Digital Experience with a focus on digital solutions that just work for Veterans,” said Joe Punaro, CEO of IronArch.
This award deepens Team Peregrine’s commitment to helping VA improve services for Veterans and their families. Other recent contract awards include Resilient Improvements to Systems and Experience (RISE), My HealtheVet Web and Mobile Product Teams, and VA.gov Transition Experience.
